Frequently Asked Questions

    About Flexiform


    • Who Owns Flexiform?

      The incumbent Board Directors of Nick Hewitt, James Downs and Nick Saunders took ownership of Flexiform (and sister company Asgard) following an MBO in 2004. Since Nick Saunders’ retirement in 2020, MD Nick Hewitt and FD James Downs have remained the owners of the business. As an independent privately owned business with a UK manufacturing hub in Bradford, Flexiform is extremely well positioned to react to client requirements and market conditions. We continue to develop new products and supply chain partners to give our customers the best choice of quality and cost when sourcing their commercial furniture.

    • What do Flexiform do?

      Flexiform is a British office furniture manufacturer, with a factory in West Yorkshire and hubs in London and Livingston. We can offer an all-in-one service from initial office interior design concepts to full office fit out and aftercare.

    Orders, Sales & Showroom Enquiries


    Products & Manufacturing


    • How many steel paint colour choices are there?

      We have a large range of standard RAL finishes available including black, silver, graphite grey, pale grey, pale brown, grey beige, beige, light ivory, olive green, fern green, reed green, black green, pine green, patina green, pale green, sapphire blue, violet blue, distant blue, pastel blue, purple red, red violet, orient red, beige red, tomato red, salmon pink, yellow orange or broom yellow. Please note non-standard finishes may incur an additional cost and extend lead times.

      You can find our finishes at the bottom of each product page, finishes page, or download our Finishes Guide here.

    • Are your products sustainable/good for the environment?

      All of our products are designed with the environment in mind, to reduce waste and CO2 output. The recyclability and recycled data are available on each product page. This is calculated by % of material weight.

      We have a comprehensive carbon footprint environmental report on 6 of our most popular products listing the carbon impact of manufacturing, plus our overall carbon footprint and Net Zero goals. All information can be found here.

      We have also released numerous 100% recycled chairs and strive to increase our use of sustainable fabrics and materials. Through our hand-picked suppliers, we can provide an additional range of highly environmentally friendly products and fabrics.

      For more information please visit our Environmental page.

    • Do you provide furniture to home offices?

      Yes, we have standard home office desks, task seating and desk accessories to suit your needs. To see our home office products please click here.

    • How many different colours can I specify on your lockers?

      Each door can be painted a different colour if required. As we manufacture and paint all our products in-house, any RAL colour is available on request. Please note however these will be subject to a minimum order quantity and will affect the lead time of your order.

      For Luxo Lockers, up to 3 finishes may be specified from over 50 finishes as standard. For more details please see our Luxo product page

      You can find our finishes at the bottom of each product page, finishes page, or download our Finishes Guide here.

    • Are you able to manufacture products to specific sizes?

      Yes, we can manufacture products to specific sizes, however this is dependent on the quantity required. We may also be restricted by the machine’s capabilities. You can find more information and examples on our bespoke service page.

    • Do you have a range of products that are available ex stock?

      All our products are made to order, we do not manufacture excess stock. In an event of unwanted furniture we donate to local charities and schools, please see our Community Investment page for more details.

    • What top finishes are there?

      Our MFC tops are 25mm thick as standard with a 2mm ABS edge. Our band 1 finishes include white, oak, light grey, walnut and dust grey with matching edging. Our white MFC tops are available with black or oak contrasting edging as standard. Our band 2 finishes include cashmere grey, antique rose, denim blue, reed green, Sevilla ask, Nebraska oak, hamilton oak, truffle brown Denver oak, Carini walnut or light grey Chicago. 

      Our Channel table is also available in denim blue, dusk grey, Nebraska oak and white laminates. All office furniture can be specified with a Fenix laminate top as a bespoke option. 

      You can find our finishes at the bottom of each product page, finishes page, or download our Finishes Guide here.

    • How do I remove a drawer from one of your cabinets?

      Due to the technical aspect and high chance of damaging the product, we strongly advise that this is only done by Flexiform trained fitters. Please contact our Aftercare team at aftercare@flexiform.co.uk

    • What fabrics can I have on my products?

      There is a wide variety of fabrics on the market across different price bands which we can use. Your sales representative will suggest some appropriate fabrics which are applicable to the furniture usage, style and budget.

      Fabrics we often use are Camira, Kvadrat, Panaz, InLoom and Moon Fabrics. For a full list of fabric ranges, their price banding and chair compatibility please download our specification guide or visit our finishes page.

    • How do I set the height for your Jot-Up height adjustable desks?

      There are several ways to easily adjust the height of our Jot-Up desking range. Each desk comes with a two button control panel located just under the desk top surface. The two buttons adjust the height according to the direction of the arrow on the button. The height can also be adjusted by using software on your laptop or PC as well as from a smart phone (Please note that these methods require additional parts):

      Desk Control – USB or Bluetooth Connection

      You can connect via a USB Cable and set the height from the software by using the up down height controls. The same software is also used if connecting via Bluetooth (Bluetooth adapter is required). To download the software click here.

      Bluetooth Mobile Connection

      Another method is by using an Android or iOS device. You can connect to the desk controls via Bluetooth and adjust the height easily with the up and down buttons. To download the software visit the appropriate app store: Android, iOS & Desktop

    • Do you have a Net Zero goal?

      Flexiform is committed to becoming Net Zero (inclusive of Scope 3 materials) by 2047. All information can be found here.

    • Do your products come with warranties?

      Yes, all our products come with a warranty. This can range from 1 year for ancillary items, 5 years for electrics (excluding fuses), to up to 10 or 15 years for office lockers, tables and desking. All warranties are subject to fair wear and tear. For more information please contact us.

    Services


    Delivery & Installation


    Aftercare & Maintenance


    Website & Technical Enquiries


    • How can I download your case study images?

      A lot of our case study images are available from the Resources or product pages under the applicable product download. For any image enquiries including high resolution images, please contact Kate Samuels (kates@flexiform.co.uk)

    • What quality standards does Flexiform comply with?

      As a high quality furniture manufacturer, Flexiform complies with all the standards and regulations that you would expect. We are accredited to ISO9001(2008) for quality, ISO14001 environmental and sustainability matters and to ISO 45001:2018 for our health and safety management.

      All of the products that we sell are designed and manufactured to the relevant British and European standards and the vast majority are tested to these standards. As a member of the Furniture Industry Research Association (FIRA) we are always up to date with our obligations in this area. You can download various compliance certificates in our download area.

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