We provide ongoing support, service repairs, advice and aftercare after our office fit out.
After your office fit out is installed and signed off, we continue to stay in touch to support your needs and requirements. From topping up furniture and moving items as your company grows, to repairing or recycling furniture, our teams are on hand to support your plans. We can also support your facilities management staff, offering training to relocate furniture.
We provide each site install with an Operation & Maintenance manual to get the very best out of your furniture. This varies depending upon the size of the installation from a simple cleaning and maintenance document to a fully detailed manual with furniture specifications, instructions, warranties, contact details and follow-up processes.
The customer reports the issue to the Customer Service Team.
Scope of work and warranties are checked.
The customer approves the scope of work.
The date and time are scheduled to meet the client's needs.
A job sheet is created, and parts are ordered and delivered to local support teams.
The fitter attends the site to fix the issue, completing the job sheet.
The customer approves the repair.
Business Stream Office Fit Out
“Stevie, Ian and the team were amazing. We honestly couldn’t have done it without them. They pulled out all the stops and worked around the clock to get everything done over the weekend. The new furniture looks amazing and I’m really grateful to you for all of your help and support over the last few months.”
Johanna Dow, Chief Executive at Business Stream
See the case study
Our O&M Manuals include:
Repairs & Troubleshooting
Furniture Management
