Testimonials

“We wanted to create a truly special environment for this new space and set the standard for investments to come across the estate. The design elevates the interior and the various settings allow our staff to work the way that best suits them and the business. It also delivers a distinct aesthetic, combining a bespoke floor design with the hybrid working furniture, which will form the blueprint for the future. Communication with the Flexiform team has been excellent and resulted in a very smooth transition from old to new.”

National Project Sponsor, David Bowen

Central Government Department

“Stevie, Ian and the team were amazing. We honestly couldn’t have done it without them. They pulled out all the stops and worked around the clock to get everything done over the weekend. The new furniture looks amazing and I’m really grateful to you for all of your help and support over the last few months.”

Johanna Dow

Chief Executive at Business Stream

“Flexiform were excellent to work with on our recent office upgrade in Hamilton. It was extremely helpful to visit their office and showroom, which helped us to make some decisions and gave us confidence in the products they had proposed. There were one or two issues after installation but these have been dealt with quickly and professionally. We are delighted with the end result.”

Marny Jackson

SCRA

“From the get go Adam and his team at Flexiform were instrumental in helping us secure this unique refurbishment. They delivered furniture and seating that met the high standards we were seeking for this important project. Their products were installed in a professional manner and the overall service we received from Flexiform was first class!!

Stephen M Poole

Create Space

“When the sport of Rugby League was looking for a suitable furniture supplier for a new headquarters to mark the realignment of the RFL and Super League, Flexiform stood out for a variety of reasons. With the benefit of a long lead in time before building handover, we were able to work closely with Rob Waterhouse at Flexiform to fully realise how their furniture could positively contribute to our new working environment, as well as being fit for the future of the organisation. With Flexiform’s design and product expertise, I was able to share other design ideas for the office to ensure the end result was both functional and cohesive.

Being a Yorkshire based company, along with the fact they use local suppliers and make a lot of their furniture in house to a high standard, made them a no-brainer when selecting them as our furniture supplier. From the beginning of the 18-month process, I worked closely with Rob Waterhouse on every detail of each product selected. Flexiform were able to provide their expert design and planning services that included 2D plans, 3D renders, fabric and product samples (this included a complete Pico desk set up in the existing office to trial). This allowed me to have confidence in the scheme chosen, as well as being able to share with colleagues to keep them engaged in the process throughout.

The ability to physically view a lot of their products at their Bradford showroom and factory made the decision-making process so much easier. This combined with their flexibility on configurations and finishes made for a great finished ‘product’. The quality of the products they offer is excellent and with the comfort of the warranty they provide, I have no concerns about product longevity. It was important that the new office was modern, without feeling void of character, and a new home for the sport that staff could take pride in. As office working has changed post-pandemic, our staff wanted a variety of different areas to be able to work and collaborate in. Flexiform’s excellent product range helped achieve this with traditional desk areas and meeting rooms, combined with soft-seating areas and meeting pods, allowing us to create a variety of spaces that fulfils the needs of our staff and business for many years to come.

The mark of a good company is how they handle issues along the way. Flexiform dealt with anything that came up quickly and to my satisfaction, resulting in no cost increase or importantly, delay to the project schedule. My experience with Flexiform has been a pleasure and professional throughout, I would like to personally thank Rob Waterhouse and Jade Cartwright for all their hard work in helping to deliver our new home for Rugby League. I would have no hesitation in using Flexiform’s services in the future or recommending them to other businesses.”

Aaron

Rugby League

“The portal is easy to use for placing furniture orders and provides a quick, clear and concise overview of the projects and refurbishments that have been undertaken across the authorities estate and assisted in monitoring spend.”

Online Portal for Furniture Orders

Caroline Pickard, Leeds City Council

“As you are aware we had a very large-scale relocation project at the weekend. Approximately 130 staff relocated. This has been a huge project for us and has been in planning for the past 18 months and I am pleased to say that the move has been a very successful one indeed. I would, therefore, like to take this opportunity to thank Flexiform (primarily Stevie Diamond and all his colleagues) for all their very hard work they have provided us with. They have been the major contribution in delivering the relocation by managing various aspects from furniture installation, relocation and transportation of over 600 crates and relocating and reconnecting various items of IT (PC’s and telephones etc). All jobs have been managed very well with no problems

I would also like to extend my thanks for all their hard work they also provided when assisting with the VQ replacement lighting project moves between November 2008 and March 2010 which saw over 4000 staff moves take place over the course of the project. I would be grateful if you could ensure our thanks are passed on and that we continue to appreciate their efforts during this very busy period.”

Anonymous.

Public Sector Organisation

“As you know we have just completed the relocation of some 380 staff. I felt it important to take the time to let you know how much we appreciated the effort and excellent work of all the guys sourced through you – namely Diamond Installations and Makepeace Installations. This was a tricky project due to the fine timings involved – the relocation of furniture and cabinets from areas  just vacated was done during the week in the lead up to the weekend relocations, all this while doing a myriad of other tasks associated with the project.( not least installing all the recently purchased meeting furniture etc.,) The actual relocation of IT kit, crates and various pieces of furniture and cabinets over the 5 weekends were completed efficiently and in good time with the minimum of disruption. Their very positive “can do” attitude coupled with common sense and good humour  made them a pleasure to work with.

In particular the attention to detail whilst installing the IT cabling, disconnecting and reconnecting It kit was of such a high standard that our IT staff made a point of requesting that I pass on their thanks also for a job which exceeded their expectations! At times, I felt that the demands on them of this project whilst they dealt with all the other work commitments we expected of them might be a step too far but as usual, we were in capable hands. A job well done under sometimes difficult circumstances and always exacting time frames. Please convey our heartfelt thanks.”

Anonymous.

Public Sector Organisation

“This project is a model for a new breed of social responsible public buildings, an exemplar in construction quality, sustainability and value for money. Wakefield Council’s new building is socially responsible in its use of the public funds and provides the council with a symbol of presence and quality. Wakefield One creates an inspiring and welcoming environment sending out a clear message of civic pride and confidence about the future of the district.”

British Council of Offices

Wakefield One

“We faced some significant post-sale service issues with the supplier of the desk solution used in Phase 1 of the project that have, thankfully, not been repeated here. This has significantly reduced the need to ‘project manage’ this aspect of the project and I have welcomed the open and detailed communication of these issues to me when they have occurred, together with the prompt suggestion of solutions and / or work-arounds where necessary. As a result, I have been fully informed throughout and have been able to keep other members of the team abreast of progress, changes in schedules etc as necessary. The fit-out itself was also completed very professionally and efficiently (with minimal disruption to us) and to an exceptionally high standard. The feedback from users as to the quality and aesthetics of the finished product has also been resoundingly positive.”

Steve Saunders

Head of Property and Facilities Management for Admiral

“Inovo is a new Grade-A office development located within Scotland’s emerging International Technology and Renewable Energy Zone. Whilst being the little brother of the Tic building currently under construction next door, Inovo is a significant development in its own right making excellent use of the site constraints presented to the designers. BDPs response to the constraints is both understated and elegant and an office that ticks all the boxes of Scotland’s drive for a low-carbon nation.”

British Council of Offices

Inovo

“The Judges commented that the UK Green Investment Bank and their designers have created a calm and pleasant workplace within Atria One in Edinburgh. The team maximized the inherent spectacular panoramic views over the distant Firth of Forth and in closer proximity the city skyline and Edinburgh Castle. The use of branding, colour, technology, and staff engagement creates a very positive environment for the enjoyment of the occupiers and gives GIB a pride in showcasing their operation to Ministers of State and visiting dignitaries.”

British Council of Offices

UK Green Investment Bank HQ Office

“Flexiform has been instrumental in the success of Trinity House. Phil and his team have worked tirelessly perfecting every aspect of the furniture install and have repeatedly gone over and above to provide an outstanding service. During consultation the knowledge and expertise of Flexiform was clear from the start. Phil especially knew the products and their suitability inside out and it was an extremely easy part of the process. Throughout the supply and delivery part of the project the team were very flexible in dealing with our requests and our needs were met and nothing was too much trouble. 

The installation was seamless and Flexiform worked without supervision or guidance and we were 100% happy with the results. We are extremely satisfied with their products and every step of the project was delivered with absolute dedication and commitment. The ongoing support from Phil and Flexiform has been brilliant and we have built an extremely strong relationship. We would highly recommend Flexiform and look forward to continuing to work with them in the future.”

Jules Smith

Project Manager for E.On Trinity House

“The installation team were aware of the special surroundings, modulated their voice accordingly, and were careful in manipulation of the furniture.”

Anonymous.

The British Museum

“The project was awarded via a competitive tender exercise that included a mock up for the shortlisted bidders and from that we appointed Flexiform to supply furniture and storage systems for 186 staff.

Since the initial installation we have added further desking increasing capacity to meet with business demands. Flexiform continues to provide excellent levels of service with a ‘can do’ attitude. This is coupled by quality value for money products that we have had no issues with at all over the 3 years since the initial installation. We would not hesitate in recommending Flexiform for the supply of your office furniture.”

Sharron Gardiner

Supplier Manager for Business Stream

“Just a quick note to say how well Dai and the team have done this week in Mendip. Most of the furniture has now been installed and they have done so very quickly and with the minimum of issues, despite it seems being delayed with some deliveries. They have also vacuumed today to ensure all has been left clean and tidy. Nothing seems to be too much trouble for them and they are a pleasure to work with.”

Elizabeth Jarman

Project Manager for Somerset County Council

“The project was awarded via a competitive tender exercise that included a mock up for the shortlisted bidders and from that we appointed Flexiform to supply furniture and storage systems for circa 900 staff with a project value of around £420,000. As well as the furniture installation, Flexiform also provided bespoke storage solutions and also undertook a file transfer service from our existing premises. Flexiform performed extremely well in all aspects of the project and continues to provide excellent levels of service with a ‘can do’ attitude. The quality of the products that Flexiform manufactures I’m sure will last us for many years and with trouble free service. We would not hesitate in recommending Flexiform for supply of your office furniture.”

Helen Pool

Property Change Manager for Wakefield Council

How do you feel about the recent design and space planning process for the furniture installation at Thornton Science Park? “Flexiform provided the university excellent space planning options with designs which fulfilled and exceeded our expectations and brief.”

How do you feel about the selected furniture that has been installed in Thornton Science Park, did it fulfill your requirements? “The furniture selected was exciting and vibrant and the perfect selection for our commercial clients. Flexiform worked closely with the University to deliver and design practical solutions suitable for our spatial environments.”

How do you feel Flexiform performed during the overall project from tender through to completion? “The whole process was exceptional, and this was down to a great team effort by everyone involved at Flexiform. The installation demonstrated quality products, coordination, pre and post installation and effective communication from inception through to completion.”

Mark Pick

University of Chester

“The whole experience of working with Flexiform has been positive. The whole team was extremely helpful in the planning, ordering and delivery of the furniture for our new offices. Given our deadlines were tight, everything ran as smoothly as we expected it to. We would highly recommend their service and the end product is of exceptional quality.”

Sarah Topping

Kier Construction Northern

“Phil Roberts has been my Account Manager and together we have scoped out the refurbishments. This process has always worked really well and to date, everything has gone smoothly. Lucie Carr has always produced accurate drawing, turned round my amendments to drawings very quickly and provided me with different options when asked. However, it is the onsite furniture installing team I really want to commend. Kenny Cowley has been the Site Manager for I think all of the 5 major projects that we have undergone over the last 18 months. We now plan the works together to ensure that we allocate the correct time to the project. This works really well as he understands the time it takes for different types of furniture to be installed and I can give feedback on how it affects the running of the office. This planning ahead saves a lot of headaches whilst on-site! 

Once on-site the installation team works really well together, they are an excellent bunch of guys and work very well as a team. Each of them is willing to jump to help a colleague or me. This is so refreshing as quite often they want to do as little as possible! I don’t know all of their names but I wish to thank all of them for their hard work and commitment over the Easter project we have just finished.”

Cathy Curd

Business Services Manager for Arup

How smoothly did things run on site for your installation? “The installation ran very smoothly, the Flexiform team worked well in conjunction with the project team and other trades.”

Would you use us again and recommend our service to others? “Having dealt with many furniture providers over the years, I was very impressed with Flexiform and would certainly use them again and recommend them to others.”

What has the follow up post install been like and can you rely on your account manager to help with any of your needs? “In the months after the refurbishment, we looked at the possibility of an office churn. The Design Consultant (Nicholas Ruggles) visited the site at short notice and provided various proposals to help find the best solution. Additional furniture has since been required and every request has been handled in an efficient manner.”

Ross Hunnabl

Site Facilities Manager/ECSA Internal H&S Manager 2018

“I just wanted to drop you a note about the move today re the guys. They were brilliant and nothing was too much trouble. The guy in charge (think he was called Aaron) was brilliant- really calm, organised and super friendly- nothing was going to phase him. Please could you pass on the feedback. They were a great bunch!”

Emma Walton

Head of People (Central Operations) for Greggs

“The new accommodation provides improved staff facilities in a consistent layout, which helps the newly co-located organisation drive its changes to work styles. Everyone at Flexiform was co-operative, flexible and responsive. The relationship was friendly, with Flexiform trusting the client and never taking an adversarial approach.”

Anonymous.

Suffolk County Council and Suffolk Police Authority.

“The phase 1 installation was even more complex than normal as it involved the relocation of existing furniture from another Leeds City Council building which had to be completely rebuilt with new worktops, screens, cable management and electrics being added. The phase 1 installation had to be completed within a very tight time critical time frame that had to be met to ensure there was no down time at Leeds Building Services which provide the repairs and maintenance services to all council houses and council buildings in Leeds. The installation team from Flexiform played a critical part and completed the installation working tirelessly to ensure the timescales were met thus ensuring service continuity. At the end of three long days I can honestly say that without Flexiform this would not have been possible. Phase 2 of the huge refurbishment of Leeds Buildings Services started immediately and we’re already looking forward to the installation team from Flexiform once again providing a 1st class installation service.”

Les Reed

Head of Services for Leeds City Council

“By removing desk screens, collaborative working happens organically. The option for staff to stand whilst working has been a huge success and these desks are the most popular in the office space.”

Lynne Harrison

Business Manager for Children’s Hearings Scotland

“When we moved our Newcastle operation into a single office, we wanted a vibrant and comfortable area to work in, with breakout areas that enabled our consultants to relax, in what can be a high pressure environment. Flexiform delivered a solution that was both affordable and met our requirements exactly”

Simon Anthony-Tatters

Head of Facilities at Frank Recruitment Group

“Just wanted to pass on my thanks for yet another successful relocation project. I have received a flood of positive comments back from all relocated parties and project team members on the quality of service from the RIA lads onsite before and during the moves, our clients were all really happy with the end result and ease of the move. The IT department where also very complimentary over the “Can Do” attitude of the lads during the move who helped our IT lot several times with logistics.

There were 17 different companies involved in moving bits of kits and getting IT sorted and only RIA received positive feedback from all parties which speaks volumes. Not to pick favourites but man of the match for me was Brett we had to leave him alone to co-ordinate at different times between Benton and Greenfinch whilst trying to translate Mick Harding’s instructions on the phone and in person which is no small feat. But on serious note Brett is always a key player but he really impressed me on this one. So huge thanks again to all RIA and Flexiform (minus a few parts rob) for another successful project.”

Thomas Kennedy BSc (Hons)

Strategic Estates Manager, NHS BSA

“We have a good relationship with Flexiform having worked with them for 9 years. Recently, they worked closely with us on the furniture design, manufacture and installation of one of our floors in our Glasgow office. They also arranged for the removal and storage of some of our existing furniture. The refit was challenging due to Coronavirus however, Flexiform organised the safe storage of our new office furniture items ranging from desking, personal lockers, coat cupboards, meeting room furniture and collaboration furniture ensuring Government guidelines were adhered to. When the restrictions had eased, the delivery and installation went smoothly. The customer service throughout was excellent and we look forward to working with Flexiform in the near future.”

Lorna Conn

Hymans Robertson

“The Flexiform delivery team collaborated very well to meet our customer needs providing the right balance of expertise to ensure we delivered the fit-out of the completed building to meet our requirements, some of which were a bit of a challenge but Flexiform went the extra mile to deliver what was needed.

During our project with Flexiform, the Covid-19 pandemic broke out and through Flexiform’s regular updates with us, any manufacturing and delivery supplier delays were managed effectively and did not adversely affect our delivery programme. The installation team were efficient and professional and worked well with our on-site Facilities Management team to meet the scheduled delivery and installation programme. Flexiform has certainly delivered for us and we have been impressed with their performance during some challenging months of 2020!”

Anonymous.

Council Project Team

“Flexiform has been a total pleasure to work within our Garden Room in the Library at the University of Sheffield. The room has been a total success with both students and project sponsors and I really have to put a lot of this down to the help and advice from Flexiform.”

Ange Greenwood MA

Interim Head of Library Information Advisory Services

“It’s been so lovely working with you, Raf. I really appreciate all your help and support over the past couple of years…Please pass my thanks on to all the guys too – they make my job so much easier!”

Testimonial: Raf Debski, Project Manager

Anonymous.